Qaethermyx
Dublin Financial Education Services

Privacy Policy

How we protect and handle your personal information

Last updated: January 15, 2025

Introduction

At Qaethermyx, we believe transparency builds trust. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our investment education services.

We operate under Irish data protection laws and the General Data Protection Regulation (GDPR). Your privacy matters to us, and we want you to understand exactly what happens with your information.

Information We Collect

We collect information in several ways when you interact with our services:

  • Contact Information: Name, email address, phone number, and mailing address when you register for courses or contact us

  • Educational Background: Your experience level with investing, educational goals, and areas of interest

  • Website Usage Data: IP address, browser type, pages visited, time spent on site, and referring websites

  • Course Progress: Completion status, quiz results, and learning pathway preferences

  • Payment Information: Billing address and transaction details (payment card data is processed by our secure payment processor)

How We Use Your Information

We use your personal information for legitimate business purposes that directly benefit your learning experience:

  • Delivering educational content and tracking your progress through our courses

  • Sending course updates, educational resources, and relevant investment insights

  • Providing customer support and responding to your inquiries

  • Improving our website functionality and educational materials

  • Personalizing your learning experience based on your interests and progress

  • Meeting legal and regulatory requirements in Ireland and the EU

Information Sharing and Third Parties

We don't sell your personal information. However, we do share data with trusted partners who help us deliver our services:

We only work with service providers who meet strict data protection standards and are bound by contractual obligations to protect your information.

  • Payment Processors: Secure handling of billing and payment transactions

  • Email Service Providers: Delivering course materials and educational communications

  • Analytics Providers: Understanding website usage to improve user experience

  • Cloud Storage Providers: Secure storage and backup of course materials and progress data

Your Rights Under GDPR

As someone whose data we process, you have specific rights that we fully respect and support:

Access Your Data

Request a copy of all personal information we hold about you, including how we use it and who we share it with.

Correct Inaccuracies

Update or correct any personal information that's incomplete or inaccurate in our systems.

Delete Your Data

Request deletion of your personal information when there's no legitimate reason for us to continue processing it.

Restrict Processing

Limit how we use your data in certain circumstances while maintaining your account access.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider.

Object to Processing

Stop us from processing your personal data for direct marketing or other purposes based on legitimate interests.

Data Security and Retention

We take data security seriously and implement multiple layers of protection:

  • SSL encryption for all data transmitted between your browser and our servers

  • Regular security audits and vulnerability assessments

  • Access controls limiting who can view your personal information

  • Secure backup systems with encryption at rest

We retain your personal information only as long as necessary to provide our services or as required by Irish law. Course progress data is typically kept for three years after your last activity.

Cookies and Tracking

Our website uses cookies to improve functionality and provide a better user experience. We use:

  • Essential Cookies: Required for basic site functionality like login and course access

  • Analytics Cookies: Help us understand how visitors use our site to make improvements

  • Preference Cookies: Remember your settings and personalization choices

You can control cookie settings through your browser, though disabling certain cookies may limit site functionality.

International Data Transfers

Your data is primarily processed within the European Economic Area. When we use service providers outside the EEA, we ensure adequate protection through:

  • European Commission adequacy decisions

  • Standard contractual clauses approved by the European Commission

  • Certification schemes that demonstrate appropriate safeguards

Changes to This Policy

We review this privacy policy regularly and update it when necessary. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

Minor updates, like contact information changes or clarifications, will be posted here with an updated revision date.

Privacy Questions and Requests

For privacy-related inquiries or to exercise your data protection rights:

Email: [email protected]

Phone: +353876074960

Address: Penny Ansley Building, Vernon Ave, Clontarf East, Dublin, D03 R973, Ireland

We typically respond to privacy requests within 30 days and will keep you informed if we need additional time.